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Contextual Research
Market Analysis
Concept Develop
Personas
10 weeks
PROJECT TIMELINE
The CHEZ PANISSE case study project was worked on with the idea of reinventing a high-end restaurant service through iteration for a innovative outcome.
RE-INVENTION OF A SERVICE  │  SAVANNAH 
CHEZ PANISSE
TEAM
Ashley Montalvo
Wendy Zhu
Wenqi Zhu
SKILLS
Researcher
Service Design Strategist
ROLE
Following are the highlights of the project. The final process book will be in the link at the end of the page.
STATEMENT
VISION

What this case study is trying to achieve is the zoom in

on every single component that make this company what it is and how it can be dissected in order to be understood and evaluated for the benefit of the company's leading innovative opportunities. As a result, the company will not only have a better connection with its users but have a more meaningful purpose and a strong stand on impacting causes.

STATEMENT
PROBLEM
How might we create a open innovation with new user group segmentation and activities without hurting the company's already established high-end brand?
OVERVIEW

This case study provides an emphasis on the restaurant Chez Panisse, as a whole, owner and founder Alice Waters, her trustworthy team and supporting external stakeholders. The company's whole ecosystem and “open innovation” strategy are what define the current status of the company that evolved from local to global in a short time frame.

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Entertainment

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Lifestyle

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Sports

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Technology

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WHAT PEOPLE SAY

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Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.

NAME, TITLE

Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.

NAME, TITLE

Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.

Name, Title

Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.

Name, Title

Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.

Name, Title

Share the amazing things customers are saying about your business. Double click, or click Edit Text to make it yours.