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let's work
together!

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A BIT about me​

 

After earning my Master’s in Service Design from Savannah College of Art and Design (SCAD), where I also completed my Bachelor’s in Interior Architecture. My educational journey began with a deep love for creating spaces that connect people to their environments. It evolved into a broader focus on bridging design and business to reimagine how services can impact individuals, communities, and organizations.

Through my projects and professional career, I’ve honed expertise in methodologies like ethnographic research, user-centered design, and innovation transformation. I believe in the power of thoughtful design to drive meaningful change—shaping behaviors, fostering collaboration, and creating lasting value.

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My Professional Experience


From leading a development of an AI tools for minority children to refining legal firm rankings across multiple countries, I thrive at the intersection of strategy, creativity, and problem-solving. Highlights of my career include:

  • Best Lawyers: Contributing to international legal rankings and product development.

  • OG Verse Studio Startup: Pioneering an AI learning tool for young learners.

  • Gulfstream Aerospace: Supporting brand stewardship and marketing innovation.

  • NASA x SCAD: Collaborating on visual systems for inter-organizational partnerships.

 

My Skills and Tools
 

With a versatile toolkit that includes Figma, Miro, Adobe Suite, Microsoft Office, Google Analytics, Obsidian, and cutting-edge AI tools like GeminiAI and ChatGPT, I excel in transforming ideas into impactful outcomes. My expertise spans research, rapid prototyping, user testing, and strategic branding, enabling me to craft thoughtful, user-centered solutions. Being fluent in both English and Spanish further enhances my ability to collaborate effectively with diverse teams and connect with global audiences.

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What Drives Me


At my core, I’m passionate about fostering collaboration and innovation. I thrive in roles that challenge me to design thoughtful solutions that inspire transformation and drive impact. Whether crafting a seamless digital experience or refining a service system, I’m committed to creating work that empowers others and delivers results.

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Hola! I’m Ashley Montalvo, a passionate designer and researcher dedicated to enhancing user and customer experiences through service strategy and digital innovation.​

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